About the Company
Join an exciting, early stage data center developer and manage one of their first hyperscale sites in the US.
This business builds and operates digital infrastructure designed for the next generation. They leverage world-class technology, scalable engineering, and meticulous design to deliver on client's needs. Their client-centric approach is all about transparency, flexibility, and speed, ensuring they surpass expectations.
This is an experienced and growth-minded leadership team. With one data center in operation, there are another 9 in various stages of development and more on the horizon.
Position Overview
The Director of Site Operations owns overall operations for the 24x7 hyperscale data center campus in Springfield, Ohio and will directly manage the team on site.
Essential Job Functions
- Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems
- Manage the site team to ensure a high-level customer experience and the excellence of operations
- Ensure availability and capacity targets are achieved and maintained for data centers and technical infrastructure for your assigned facility or facilities
- Encourage and foster a team-oriented environment through positive feedback
- Hold employees accountable on preventive/corrective maintenance of facilities equipment
- Ensure customers are satisfied and any issues with their services are resolved quickly and efficiently
- Must understand the engineering and operational aspects of the building systems and recognize system performance deficiencies immediately and respond to operational and emergency situations
- Ensure adequate training of all facility engineers and other personnel on electrical/mechanical equipment, system maintenance, repairs and operation
- Be responsible for the implementation and application of company policies on site relating to safety, security, quality, and information systems
- Contribute to the documentation of crisis management of the site and application of its process Work in collaboration with operations on all aspects of maintenance activities of the technical installations
- Demonstrate and implement best practices for a smooth customer project implementation, with the aim of completing the project in accordance with the contract, at the agreed price and delivering all other contractual obligations fully
Job Requirements
- Bachelor of Science degree in an Electrical or Mechanical or Technical background or equivalent experience required
- 10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred
- 10+ years of direct managerial experience and interpersonal skills, strongly preferred
- Experience in Data Center or Critical Infrastructure industries, strongly preferred
- Experience and knowledge of physical security in a critical environment, strongly preferred
- Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers
- Proven track record of managing through periods of significant people, process and technology change.
- Excellent planning and organization skills with the ability to manage conflicting priorities and meet tight deadlines
- Work effectively in collaboration cross-functionally to achieve shared goals and deliver business objectives
- Travel is expected to be less than 5%, occasionally for training purposes
